RETURN POLICY
30-Day Money Back Guarantee
If you are dissatisfied with your purchase, you may return the item in its original, unused condition (including all original packaging and tags) within
30 days for a full refund, less shipping costs. Footwear returns will be accepted on unworn shoes returned in the original shoebox. Handbag returns must have
original security tag attached. Handbags received without a original security tag will be sent back to the customer.
Watches And Fine Jewelry
If you are not satisfied with your purchase, you can return any watch or fine jewelry item in its original, unused condition (including all original packaging and tags) within 30 days for a full refund. Note that fine jewelry returns require a return authorization number. If you have any questions, kindly call Customer Service at 1.800.338.4666
Our Refund Policy
- Complimentary Return Shipping: We offer complimentary return shipping if you opt to return your merchandise for StyleSell store credit.
- Use your Own Shipping Method: Of course you may use the shipping method of your choice at your own expense (we strongly suggest using a traceable shipping method). In this case, no return shipping fees will be deducted from your refund.
Kindly allow up to 10 business days from the date the return is received at our warehouse to process your return credit. We recommend that you keep the return tracking number for your reference. Go to www.fedex.com to track the status of your return.
Return Address
- StyleSell Returns Dept
- 14522-4646 Heritage Hills Blvd
- Mississauga, ON L5R 1N4
Be sure to include your invoice. Lost your invoice? Follow these steps to print your invoice:
- 1. Click on My Account (on top navigation bar)
- 2. Click on My Order
- 3. Click on view order (most recent order is listed first)
- 4. Print order
- 5. Include order print-out in box to StyleSell
- 6. Ship return to:
If you require assistance from one of our fashion-forward StyleReps, call Customer Service at 800.338.4666.
returning a gift?
If you received a gift and want to return it, please e-mail us at gift-returns@stylesell.com. We can either refund the credit card used to purchase the gift or refund your StyleSell account. If you do not already have a StyleSell account, please create one by clicking on My Account on the bottom of any of our web pages. Note: if you do not specify a refund method, we will automatically refund the credit card used by the purchaser.
